Privacy Policy
Last updated: March 2026
Arun Taxi & Travels ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal information when you use our website or services.
1. Information We Collect
- Personal identifiers: Name, mobile number and email address provided during booking.
- Travel details: Pickup and drop locations, travel dates and times.
- Payment information: We do not store full card details. Payments are processed through secure third-party gateways.
- Usage data: Pages visited on our website, browser type and IP address (collected anonymously).
2. How We Use Your Information
- To process and confirm your bookings.
- To send booking confirmations, reminders and driver details via SMS/WhatsApp/email.
- To respond to customer service inquiries.
- To improve our services based on usage patterns.
- We do not sell or rent your personal information to third parties.
3. Data Sharing
Your information may be shared with:
- The assigned driver — to facilitate the trip (name and contact number only).
- Payment processors — solely for payment processing purposes.
- Legal authorities — if required by law or court order.
4. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse. However, no internet transmission is 100% secure.
5. Cookies
Our website uses essential cookies to ensure proper functionality. No tracking or advertising cookies are used without your consent.
6. Your Rights
You have the right to access, correct or request deletion of the personal data we hold about you. To exercise these rights, contact us at support@aruntaxi.com.
7. Changes to This Policy
We may update this policy periodically. The latest version will always be available on this page.
8. Contact Us
For privacy-related queries: support@aruntaxi.com | +91 99941 79675